Accessibility information

This is a convenience translation. The German version of this accessibility information is the sole legally binding version.

We want Contentpass to be easy to use for everyone, including people with disabilities. As required by Section 14 of the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG), this page explains how our service meets the accessibility requirements.

This information covers the contentpass.net website, Contentpass registration, login and checkout, and the Contentpass dashboard.

1. Legal requirements

Contentpass is an e-commerce service within the meaning of Section 1(3) no. 5 BFSG. The accessibility requirements are set out in the BFSG and in the Ordinance on Accessibility Requirements for Products and Services under the Accessibility Strengthening Act (Verordnung über die Barrierefreiheitsanforderungen für Produkte und Dienstleistungen nach dem Barrierefreiheitsstärkungsgesetz, BFSGV), in particular Sections 12, 13 and 19 BFSGV. Under these rules, websites and online applications must be perceivable, operable, understandable and robust. This also applies to the functions for identification, authentication, security and payment.

As the benchmark for the state of the art, we use the current European standard EN 301 549. It refers to the Web Content Accessibility Guidelines (WCAG) version 2 at conformance level AA.

2. General description of the service

Contentpass is a privacy-focused monthly subscription for readers. With a single registration, you can visit participating websites without advertising banners and video ads, and without being tracked.

3. How the service works

• Find out more: On contentpass.net you'll find information about Contentpass, an overview of participating websites, answers to frequently asked questions, ways to contact us and all legal information.
• Register and order: To register, you need an email address, a password, your country of residence and a payment method. You confirm your email address with a code that we send you by email. You can find the available payment methods under Accepted payment methods.
• Use: On participating websites, you log in with your Contentpass account. You can then visit these websites without advertising banners and video ads, and without being tracked.
• Manage: In the Contentpass dashboard, you manage your subscription, payment method, billing address and password. You can also download your invoices there, cancel your subscription or delete your account.
• Withdraw: You can withdraw from your contract without logging in on the Withdraw from your contract page.
• Get help: Our support team is available by email at support@contentpass.de, by phone at +49 33203 189992 and by chat.

4. How Contentpass meets the accessibility requirements

The website, registration, login, checkout and dashboard are built on a shared design system. We take accessibility into account when designing and developing this design system and the applications built on it. This includes the following measures in particular.

Perceivable

• We provide text alternatives for informative images and icons. Purely decorative icons are hidden from screen readers.
• The layout adapts to different screen sizes, and zooming is not restricted.
• If your operating system is set to dark mode, Contentpass adapts to it automatically.
• Contentpass is available in twelve languages.
• Contentpass does not use video or audio content.

Operable

• We design interactive elements such as links, buttons, form fields, menus and dialogs so that they can be reached and used with a keyboard.
• A focus outline shows which element is currently selected with the keyboard.
• Open menus and dialogs can be closed with the Escape key.
• You never have to solve CAPTCHAs, such as puzzles or image tasks.
• A registration or login you have started remains valid for 24 hours. If you need a new copy of a code we sent you by email, you can request one.

Understandable

• Navigation and controls follow the same structure on every page.
• Form fields have visible labels. In registration, login and checkout, required fields are marked.
• Error messages appear directly next to the affected form field and are read out automatically by screen readers.
• The contentpass.net website declares the selected language in the page code so that screen readers pronounce the content correctly.
• In registration, login and checkout, form fields support autofill by browsers and password managers. Passwords can be made visible while you type them.

Robust

• We use semantic HTML and, where possible, native controls. Page areas such as the header, navigation, main content and footer are marked up accordingly.
• The states of dynamic elements, such as open menus, loading processes and notifications, are communicated to assistive technologies.

Identification, login and payment

• You log in with your email address and password.
• You enter your payment details using the payment components of our billing service provider Chargebee.
• Several payment methods are available, including methods that do not require you to enter card details.

Quality assurance

• We use automated accessibility checks during development, including tests for the components of our design system and rules that check the code for common barriers.

5. Feedback and contact

If you encounter barriers or need help using Contentpass, email us at support@contentpass.de or call us on +49 33203 189992. Your feedback helps us keep improving Contentpass.

6. Provider

Content Pass GmbH
Wolfswerder 58
14532 Kleinmachnow
Germany
info@contentpass.de

You can find further details in our imprint.

7. Competent market surveillance authority

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, Anstalt öffentlichen Rechts (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg
Germany
Phone: +49 391 289 230 23
Email: kontakt@mlbf-barrierefrei.de
Website: www.mlbf-barrierefrei.de

Last updated: October 2026